Frequently Asked Questions

Most laptop repairs are completed within 24-48 hours. Simple issues like software problems, virus removal, or cleaning can often be done the same day. Hardware repairs that require part replacement may take 2-3 days if we need to order specific components. Emergency services are available for critical issues.

Yes, we repair all major laptop brands including Dell, HP, Lenovo, ASUS, Acer, MSI, Apple MacBooks, and more. Our technicians are trained to work with various operating systems and hardware configurations. We also service both Windows and Mac systems.

Data recovery success depends on the type and extent of damage. We have specialized tools and techniques for recovering data from failed drives, including mechanical failures, logical corruption, and accidental deletion. We offer a free diagnostic assessment to determine the chances of successful recovery before starting the process.

First, check all power connections and try a different power outlet. If it's a laptop, ensure the battery is charged. If these basic steps don't help, bring your device to our shop for professional diagnosis. Common causes include power supply issues, RAM problems, or motherboard failures that require expert attention.

Yes, we offer both new computers from authorized dealers and high-quality refurbished systems. All refurbished computers undergo thorough testing and come with warranties. We clearly specify the condition and provide detailed information about each system's specifications and history.

Absolutely! We specialize in custom PC builds for gaming, professional work, content creation, and specific business needs. We'll help you choose components that fit your budget and requirements, handle assembly, install the operating system, and ensure everything works perfectly together.

Yes, we provide free delivery and basic setup for purchases above ₹25,000 within city limits. For locations outside our standard delivery area, minimal charges apply. Our setup service includes unboxing, connecting peripherals, initial software configuration, and basic user training.

We carry all major brands including Dell, HP, Lenovo, ASUS, Acer, MSI, and custom-built systems. We're authorized dealers for most brands, ensuring genuine products with full manufacturer warranties. We can also source specific models upon request.

We provide 3-6 months warranty on hardware repairs and replacements, and 1 month warranty on software services. The warranty covers the specific issue that was repaired and includes free service if the same problem recurs. Warranty terms may vary based on the type of repair and parts used.

Yes, as authorized service partners for major brands, we handle warranty repairs directly. We can process warranty claims and repairs for Dell, HP, Lenovo, and other brands. This saves you the hassle of dealing with multiple service centers and ensures consistent quality service.

We provide ongoing technical support via phone, WhatsApp, and email. This includes troubleshooting guidance, software recommendations, and advice on system maintenance. For customers who purchase systems from us, we offer priority support and discounted service rates.

Repair costs are based on the diagnosis, labor time, and parts required. We provide a detailed quote before starting any work, with no hidden charges. Simple software fixes start from ₹200-500, while hardware replacements vary based on the component. We offer free diagnosis for most issues.

We accept cash, all major credit/debit cards, UPI payments (GPay, PhonePe, Paytm), bank transfers, and digital wallets. For high-value purchases, we also offer EMI options through partner banks. Payment can be made at the time of service completion or upon delivery for purchases.

Yes, we offer various discount packages including student discounts, bulk service discounts for businesses, and seasonal promotions. Regular customers enjoy loyalty benefits and priority service. We also have combo packages for services like complete system cleanup + antivirus installation.

We're open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. For urgent issues, we provide emergency services and our WhatsApp support is available 24/7 for immediate assistance.

Yes, we offer on-site services for desktop repairs, networking setup, and business support within city limits. On-site charges vary based on distance and service complexity. This service is particularly popular for office setups and when systems cannot be easily transported.

You'll receive a service ticket number when you drop off your device. You can call us or WhatsApp using this number to get real-time updates. We also proactively update customers about progress and any additional issues found during the repair process.

Please bring your device, power adapter/charger, any relevant cables, purchase receipt (if under warranty), and a valid ID. It's helpful to backup important data beforehand and provide details about the problem you're experiencing. Remove any personal or confidential files if possible.